Get in touch.

Our team is full of passionate plant parents who are here to help. For the fastest response, you can chat with us live Monday through Friday from 9am to 5pm EST or fill out this short form anytime. We will respond to every message as quickly as possible; please allow 2-3 business days for an email response. PS We recommend adding info@mooisteplant.nl to your contacts to ensure our responses go to your inbox.

In the meantime, here is some information that may answer your question.

Order Status Update
Standard shipping orders ship within 1-2 business days and arrive within 3-5 business days. Tracking information is automatically sent to your email address. More information about shipping can be found here.

Questions? Send us an email

Contact details

Opening hours

Mon - Fri, 8:30am - 10:30pm,
Saturday, 8:30am - 10:30pm,
Sunday, 8:30am - 10:30pm

Live Chat

Click the black circle in the bottom right corner of your screen to live chat with our Customer Happiness team, Monday through Friday from 9am to 5pm EST.

Prefer to send a direct email?

You can also contact our Customer Happiness team at info@mooisteplant.nl. They will prioritize questions submitted via the form above, but will do their best to respond to your email within 2-3 business days.